Director of the IKEA France Customer Relations Center, I decided to launch a Collaborative Innovation project by the end of 2013.After an in-depth benchmark of the various software suppliers, IdeasMine appeared to us the most flexible and the easiest to implement at a very affordable price.Besides providing the software tool, AL Consulting has come to the site to train and support the approach with our managers.
AL Consulting has been a very attentive partner who has shared with us his huge experience in the field..Easy installation, customization to the specificities of the company, simplicity of use ( "simple is better") are the points that I appreciated.All employees find themselves with their management in a shared collective approach that allows to continuously improve customer processes and internal practices.” Frédéric BOULLE, Customer Relationship Center Director - IKEA France
We were looking for a solution to develop the participation of our employees.
In our benchmark study, the standard solution proposed by Al consulting first caught our attention because of its simplicity.We asked for modifications to customize the product to our needs.The response of AL Consulting has been great most of the requests have been made in very short times.
Taking into account some advice from AL Consulting, the operational commissioning was carried out without any problems, the software has been running for several weeks without incident and the entire project team is satisfied with the results obtained.As a point of improvement, we suggest to improve the overall design of the application and to be inspired from social network sites.
In short terms: functionalities that meet our expectations, ease of use, very good response to the requests, reliability and total availability of the product, results beyond our expectations.” Olivier LECUREUIL, Head of the Studies and Projects Department - Caisse d’Epargne
We chose the IdeasMine solution to meet our defined needs set up upstream (implementation of a collaborative tool to permit all employees to submit some improvement ideas) starting from an existing solution and working with AL Consulting on the specific features we needed.
Another important point: the solution is affordable.
The implementation was very satisfactory because there was a real listening to our needs for technical adaptations and the reaction to propose customized solutions.
The strengths were the simplicity of technical implementation and the possibility of customization.
This solution is compliant with the internal message of involvement of all in change and improvement (our values are performance and thoroughness).
It is a collaborative tool with a "digital" label". Olivier CAGNAC Human Resources Director ExterionMedia.After 2 comparative trials with a competitor for more than 6 months, the choice came from "field" users. IdeasMine has proved to be more reliable, faster and connected to standard features that meet our needs.6 months review: success in the Sablé factory workshops and launch of the easy approach in the support services.
Results: double the number of IPs (Improvement Proposal) issued and the number of IPIs (Improvement Proposal Realized) which leads us to prepare the deployment of the solution in the MECACHROME Group
The IdeasMine system knew how to able to adapt quickly to our specificities, especially with tablet access for more “playful” use in the workplace and the association of photos.
Data security, Speed, Reliability, Ease of Implementation, "Fun" side that attracts the "public", moderate price, efficient contact with IdeasMine interlocutors who are the strong points of the solution.
Julia LECOMTE Lean/MECACHROME Excellence System ManagerFrançois BIENFAIT Operational Excellence Director Business Unit « Motors » MECACHROME Group